Privacy Policy
Rules for privacy
To protect our customers, we have a strict policy that you can read below. If you have any more questions, please call our Customer Service team. Any information you give us that can be used to identify you is kept safe and private and used fairly and legally, as explained in this privacy policy.
We use the proper technical and organizational steps to keep your personal information safe from being used without your permission or in a way that is against the law. For example, we secure your information according to industry standards.
We may take personal information from you if you give it to us so we can provide our services. This could include, depending on the service,
Name Age Type
Date of birth; address for billing and delivery
Information about orders and bills
Email address
Number(s) of phones
Your login password is also stored in a protected form.
Please be aware that we do not have access to your financial information. It is sent securely to eWay, which handles it according to our directions.
Cookies let our website remember who has been there before. Cookies make sure that your visits to our website are tailored to your specific tastes. You can turn off cookies by changing the settings on your computer.
There are links on this website that take you to other websites that have their privacy policies. We are not in charge of these privacy policies.
You agree to the risks of the Internet when you give us your information. You won’t hold us responsible for any loss of your data unless we’ve broken our duty of care to you.
What are cookies?
Cookies are sound text files saved on your computer, tablet, or phone when browsing the web. Cookies are used to remember important information that makes certain features work. For example, they can remember what’s in your shopping basket or whether you’re logged in while you browse. Cookies don’t store that information, not your credit card number, name, or date of birth. Cookies don’t hurt your computer and stay active for different amounts of time. Some remain on your computer until you close your browser, while others can stay active for weeks or months.
How we make cookies work
We use our cookies and cookies from other companies to improve your browsing experience and ensure our site works properly. These are some of the ways we use cookies:
Give you the chance to create an account, place orders, and pay;
Remember what you put in your shopping basket and what you’ve been looking at so you can quickly and easily return to something you looked at before.
Make buying more enjoyable.
What kinds of cookies do we use?
There are both session cookies and permanent cookies on our site. This type of cookie works from when you log in to the site until you log out. When you log out, session cookies are gone.
Cookies that are strictly necessary for our site can’t be turned off, which could make your experience on our site less smooth or stop you from using a shopping basket or making a payment.
Cookies that track visitors’ activities anonymously collect information. We use the information to improve your next experience and find problems that other people may be having.
How it works: Cookies make our site look and feel different for each visitor. A functionality cookie, for instance, will remember your username and the language you want to use the next time you come.
Getting specific or advertising Cookies sends you ads that are more relevant to what you’re doing on the web. A cookie on our site keeps track of what you click on and may share that information with other groups, like marketers. These cookies can also help us determine how well an ad strategy performs.
Organizations that are allowed to do work on our website may use third-party cookies to do that work.
If I turn off Cookies, what will happen?
You might be unable to shop or access important parts of our site if you remove
or turn off cookies. It’s easy to find more information about cookies online, such as how to change your computer settings to turn off cookies.
Analytics from Google
You can add on Google Analytics Opt Out
Click on the link above to stop Google from using cookies on your computer.
The Data We Gather
We will NEVER sell any data to a third party, even if it has been anonymous.
We keep all the information gathered on the site safe in line with current data security laws. This information is necessary for the service to work and for our doctors to be able to make wise choices about your care. Our servers are kept safe by a firewall, Cloudflare security, and regular Norton security scans. All of your information is saved there.
So that we can give you the services you ask for.
I am contacting you if you have a question or concern about your order.
So that our doctors have enough information to decide if treatment is appropriate for us.
Medical records must be kept for legal and auditing reasons.
We need to keep track of what people do on our site so that we can make it better for them.
I often send emails and/or text messages advertising new services or deals. You can stop getting these at any time.
We don’t get or keep any information about your credit card. eWay, an Australian company that leads the market, handles online payments. This page has more information about eWay.